Ambulance Prior Authorization: Who Needs It and How
Ambulance prior authorization explained for EMS leaders: which transports need it, what to submit, decision timelines, denials, and why approval is not payment.
Why a 9-1-1-Only EMS Agency Would Add Interfacility Transport
Why a 9-1-1-only EMS agency would add interfacility transport: funding pressure, transition-of-care delays and how to grow without risking 9-1-1 coverage.
EMD Compliance Improvement: A Practical Guide for Dispatch Leaders
How to improve emergency medical dispatch compliance: what state rules require, what to audit, how to close gaps, and how to prove lasting progress.
Patient Refusal Risk in EMS: How to Reduce Liability
Patient refusals carry clinical and legal risk. Learn which refusals are high risk, how to assess capacity, what to document, and how agencies can reduce exposure.
CAD RMS Integration: A Practical Guide for Agencies
How CAD and RMS integration works, what data moves between them, where projects stall, and how to plan, test and measure it for your agency.
Station Location Planning: A Practical Guide for Fire and EMS Leaders
Station location planning for fire and EMS: when to review, what data to use, how GIS compares with radius maps, how to vet sites, and how to win approval.
EMS Myth Buster’s: What the public needs to know
EMS Myth Busters: What the public needs to know about their local emergency medical services!
911 dispatcher has spotty record
911 dispatcher has spotty record: The 911 operator who handled a call from a woman killed at the police station last month had previously been suspended
911 replies before killing faulted
911 replies before killing faulted: Driving to the police station in an attempt to seek refuge from a gunman bent on killing her, PSCG provides assessment