Privacy Policy
Effective date: November 10, 2026
This Privacy Policy explains how The Public Safety Consulting Group, LLC (“PSCG,” “we,” “us”) collects, uses and protects personal information when you visit thepscgroup.net or emsleadershippodcast.com, listen to the EMS Leadership Podcast, subscribe to our newsletter, or contact us (together, the “Site”). Your use of the Site is also governed by our Terms of Use.
Who we are
The Public Safety Consulting Group (PSCG) is a Connecticut-based EMS and public safety consulting firm specializing in EMS system design, municipal EMS strategy, reimbursement optimization, legislative advocacy, leadership development, and operational risk reduction.
The Public Safety Consulting Group, LLC
131 Morningside Ct., Shelton, CT 06484
Phone: (203) 343-0433
Email: info@thepscgroup.net
Information you give us
- Contact forms, email and phone. Your name, email address, phone number, organization and the content of your message, so we can respond and discuss a possible engagement.
- Podcast guest forms. If you are invited as a guest, the intake and release forms collect your name, title, organization, contact details, city, biography, headshot, social and website links, topic notes, scheduling preferences, pronunciation notes and your signed consent. We use this to prepare, record, publish and promote your episode.
- Podcast sponsor inquiries. Your name, title, company, contact details, website, product, audience, timing and budget information, so we can evaluate and respond to your inquiry.
- Newsletter. Our newsletter is hosted by Substack. When you subscribe, you provide your email address to Substack, and Substack manages your subscription under its own privacy policy. We receive your email address and subscription status.
- Clients. When you engage PSCG, we collect the information needed to perform the work, invoice and keep business records. Client information is handled under the confidentiality terms of our written agreement.
Please do not send patient-identifiable, privileged or other confidential information through Site forms or email unless we have agreed in writing on how it will be handled.
Information collected automatically
- Analytics. We use Google Analytics and Jetpack Stats to understand how the Site is used, such as pages viewed, approximate location, device and browser type, and how visitors arrive. Where required, analytics cookies load only after you consent through our cookie banner.
- Podcast downloads. When you play or download an episode, the request passes through Blubrry, our podcast statistics provider, which records technical data such as IP address, listening app and approximate location to produce aggregate download counts.
- Security and spam protection. Our forms use Google reCAPTCHA and Akismet to block spam and abuse. These services may process your IP address, browser information and form content.
- Server logs. Our web host keeps standard server logs, including IP address, date and time, and pages requested, for security and troubleshooting.
Cookies and your choices
Cookies are small files stored in your browser. We use necessary cookies to run the Site and remember your cookie choices, and, with your consent where required, statistics cookies for analytics. You can accept, reject or change your choices at any time using the cookie banner or the “Manage consent” link on the Site, and you can delete cookies through your browser settings.
Embedded content and third-party services
Some pages include content or features from other services, including YouTube videos (in privacy-enhanced mode), Google Maps, Google reviews, an Instagram feed, Google Fonts, and links to Substack, podcast platforms and social media sites such as Facebook, Instagram, LinkedIn, X, YouTube and Pinterest. These services may collect information about your visit, set their own cookies and follow their own privacy policies. If you are signed in to one of these services, it may connect your visit to your account.
How we use information
- To respond to inquiries and provide consulting, training, expert witness and related services
- To produce, publish and promote podcast episodes
- To send newsletters you have subscribed to
- To understand and improve the Site and our content
- To protect the Site against spam, fraud and security threats
- To keep business records and meet legal, tax and professional obligations
How we share information
We do not sell your personal information, and we do not share it for targeted advertising. We share information only with:
- service providers that help us operate the Site and our business, such as our web host, email provider, analytics, spam protection, newsletter and podcast services, under their own terms and only as needed to provide their services;
- the public, for podcast guests, to the extent described in the Podcast Guest Release and Consent you sign; and
- authorities or other parties when required by law, subpoena or court order, or to protect our rights, safety or property.
How long we keep information
We keep inquiry and contact information for as long as needed to respond and maintain a professional relationship. Client records are kept for at least seven years after the end of the engagement, or longer when required by law or for pending legal matters. Podcast guest records are kept for as long as the episode remains published, plus a reasonable period afterward. Analytics data is kept according to the settings of each analytics service.
How we protect information
The Site uses encrypted HTTPS connections, security monitoring, spam filtering and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your rights and choices
You may ask us to tell you what personal information we hold about you, correct it, delete it, or send you a copy. Depending on where you live, including Connecticut under the Connecticut Data Privacy Act, you may have additional rights, such as opting out of targeted advertising, sale of personal data or certain profiling. We do not engage in those activities. To make a request, email info@thepscgroup.net with the subject line “Privacy Request.” We may need to verify your identity before acting. If we deny your request, you may appeal by replying to our response, and we will review it. You can unsubscribe from the newsletter at any time using the link in any issue.
Children
The Site is intended for public safety professionals and the general public and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed. Significant changes will be noted on this page.
Contact us
Questions or requests about this policy: info@thepscgroup.net, (203) 343-0433, or The Public Safety Consulting Group, LLC, 131 Morningside Ct., Shelton, CT 06484.
Recent Posts
Send us your news!
If you have or know of a story related to PSCG that we have not seen, please feel free to send it to: info@thepscgroup.net so that we can include it here.