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The Public Safety Consulting GroupThe Public Safety Consulting Group
The Public Safety Consulting GroupThe Public Safety Consulting Group
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Posts by PSCG

About PSCG

The Public Safety Consulting Group (PSCG) is a Connecticut-based EMS and public safety consulting firm specializing in EMS system design, municipal EMS strategy, reimbursement optimization, legislative advocacy, leadership development, and operational risk reduction.

Six Steps to a Minimum Viable Dispatch QA Program for Managers

Six Steps to a Minimum Viable Dispatch QA Program for Managers

Sep 17, 2026

Six steps to launch a minimum viable dispatch QA program for managers. Start fast, align with IAED and NENA, and turn call reviews into QI.

90th Percentile Fractile Response Time for EMS Leaders: SSM Playbook

90th Percentile Fractile Response Time for EMS Leaders: SSM Playbook

Sep 16, 2026

A practical playbook for EMS leaders to measure and cut 90th percentile fractile response time using SSM, data governance, and a Thepscgroup diagnostic.

EMS Leaders: 30–90 Day Fatigue Pilot and 5 Evidence Based Actions

EMS Leaders: 30–90 Day Fatigue Pilot and 5 Evidence Based Actions

Sep 15, 2026

Turn 2018 EMS fatigue guidelines into action: a 30–90 day pilot with five evidence based steps, copy ready policies and measurement metrics.

2.0% AIF: Medicare’s 2026 Ambulance Rate and Jan 1 Checklist

2.0% AIF: Medicare’s 2026 Ambulance Rate and Jan 1 Checklist

Sep 14, 2026

CMS set the 2026 Ambulance Inflation Factor at 2.0%. Download the PUFs, refresh GPCI and ZIP crosswalks, and confirm clearinghouse updates before Jan 1.

Stop Medicare Denials: 10 Point Audit for Ambulance Modifiers

Stop Medicare Denials: 10 Point Audit for Ambulance Modifiers

Sep 13, 2026

Stop Medicare denials. PSCG guide: a 10 point audit, CMS/MAC references, and field tested checks to fix ambulance modifier errors.

3 Pilot Proven Peak Demand Staffing Tactics for EMS Leaders

3 Pilot Proven Peak Demand Staffing Tactics for EMS Leaders

Sep 10, 2026

Three pilot tested tactics using 20 week call data, surge pools, and mutual aid that help EMS leaders cut response gaps and avoid buying new ambulances.

20 Minute 90th Percentile: Ambulance Wall Time Playbook for EMS Leaders

20 Minute 90th Percentile: Ambulance Wall Time Playbook for EMS Leaders

Sep 9, 2026

Measurement first playbook for EMS leaders to cut ambulance wall time: pick one APOT metric, use the 20 minute 90th percentile benchmark, track KPIs, and…

Post 2026 Actions: HIPAA vs 42 CFR Part 2 for U.S. EMS and Clinics

Post 2026 Actions: HIPAA vs 42 CFR Part 2 for U.S. EMS and Clinics

Sep 8, 2026

Post 2024 Final Rule checklist for U.S. EMS, public safety, and clinical compliance teams: align HIPAA and 42 CFR Part 2, update consents, retrain staff,…

90 Day Ambulance Crash Prevention Plan for EMS Leaders

90 Day Ambulance Crash Prevention Plan for EMS Leaders

Sep 7, 2026

Evidence first 90 day plan for EMS leaders to reduce ambulance crashes. Actionable SOPs, restraint audits, EVOC training, telematics, and measurable KPIs…

Avoid Weeks of Medicaid Ambulance Billing Denials for Providers

Avoid Weeks of Medicaid Ambulance Billing Denials for Providers

Sep 6, 2026

Cut Medicaid ambulance denials and get paid faster. Learn state fee rules (TX, WA, NC), correct HCPCS/mileage/modifier coding, PCR/PCS documentation, and…

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Recent Posts

  • Six Steps to a Minimum Viable Dispatch QA Program for Managers
  • 90th Percentile Fractile Response Time for EMS Leaders: SSM Playbook
  • EMS Leaders: 30–90 Day Fatigue Pilot and 5 Evidence Based Actions
  • 2.0% AIF: Medicare’s 2026 Ambulance Rate and Jan 1 Checklist
  • Stop Medicare Denials: 10 Point Audit for Ambulance Modifiers

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If you have or know of a story related to PSCG that we have not seen, please feel free to send it to: info@thepscgroup.net so that we can include it here.

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